Digital Product Terms

Effective date: 24 June 2026

These terms apply to purchases of the Interactive Stockholm Map and any accompanying digital material sold through The Best Viewpoints.

1. Product provider

The Best Viewpoints is operated by:

Jaromir Zaoral
Swedish sole trader (enskild näringsidkare)
Organisation number: 891230-1291
VAT number: SE891230129101
Address: Parkvägen 16, 194 34 Upplands Väsby, Sweden
Telephone: 070-566 96 54
Email: info@thebestviewpoints.com

In these terms, “The Best Viewpoints”, “we”, “us” and “our” refer to Jaromir Zaoral as the provider, maintainer and licensor of the product.

2. Merchant of record and payment

Purchases are processed through Stripe Managed Payments. Stripe, acting through Link, is the merchant of record for supported transactions and handles payment processing, applicable indirect taxes, receipts, invoices, transaction-level support and refunds.

The final price, currency, applicable taxes and accepted payment methods are displayed in Link checkout before the customer places the order. Link’s consumer and purchase terms also apply to the transaction.

The Best Viewpoints remains responsible for the product description, delivery, map access, product-level support and the personal-use licence granted under these terms.

3. The product

The Interactive Stockholm Map is a digital product consisting of:

  • a private Google My Maps map containing personally selected Stockholm recommendations;
  • categorised locations such as viewpoints, walks, cafés, restaurants, museums, nature areas and activities;
  • selected notes, links and routes;
  • an instruction PDF delivered electronically; and
  • updates made during the guaranteed access period.

The product is a planning and inspiration tool. It is not a guided tour, live navigation service or guarantee that every listed business, route, price, opening hour or local condition will remain unchanged.

4. Technical requirements and compatibility

The customer needs:

  • an email address connected to a functioning Google account;
  • internet access for the interactive map’s principal features;
  • a reasonably current browser or the relevant Google application; and
  • a compatible phone, tablet or computer.

The Google-account email entered during checkout is used to grant private viewer access. It does not need to end in gmail.com, but it must be connected to a Google account.

The customer is responsible for supplying the correct Google-account email and maintaining access to that account. If an incorrect address is supplied, the customer should contact info@thebestviewpoints.com with the order number and correct address. We may verify the request and will revoke access from the former address before granting access to a replacement address.

5. Delivery

Following successful payment:

  • the instruction PDF is delivered electronically without unnecessary delay; and
  • private viewer access to the map is normally granted automatically within a few minutes.

If an automated delivery error occurs, access will normally be provided manually within 24 hours. Customers should check their spam folder, confirm that they are signed in to the correct Google account and contact info@thebestviewpoints.com if access has not arrived.

Delivery is complete when the PDF and access instructions have been made available and the specified Google account has been granted viewer permission. Transaction receipts and invoices are sent by Link.

6. Access period and updates

The purchase includes map access for at least three years from the purchase date, without a recurring access fee.

Access may continue after the guaranteed three-year period for as long as The Best Viewpoints actively maintains the map and Google My Maps, or a reasonable replacement service, remains available. Continued access after the guaranteed period is not promised indefinitely.

Updates are included during the guaranteed three-year period and thereafter while the map remains actively maintained. No particular number or frequency of updates is promised. Locations may be added, corrected, recategorised or removed when they close, change materially or are no longer recommended.

We will not intentionally make a material negative change to the product during the guaranteed period without a valid reason. Where required by law, customers will be informed of material changes and of any available remedies.

7. Personal-use licence

The customer receives a limited, personal, non-exclusive, non-transferable and non-commercial licence to use the map and accompanying material during the access period.

One purchase grants access to one Google account. The same authorised account may access the map on the customer’s compatible personal devices.

The customer must not:

  • share access with another person or account;
  • forward, publish or publicly post the private map link or access instructions;
  • copy, reproduce or systematically extract the map, locations, routes, notes or PDF;
  • scrape, export or build a competing database from the product;
  • sell, sublicense, rent or commercially exploit any part of the product;
  • upload the product to a file-sharing service; or
  • remove copyright or ownership notices.

The customer may use individual recommendations for personal travel planning and may make ordinary personal notes about their trip. No ownership or intellectual-property rights are transferred by the purchase.

8. Suspension for misuse

We may suspend or terminate access when there is reasonable evidence of sharing, resale, redistribution, unauthorised copying, security abuse or another material breach of these terms.

Where appropriate, we will contact the customer and allow a reasonable opportunity to explain or remedy the issue before permanent termination. Suspension does not affect mandatory consumer rights.

9. Right of withdrawal and cooling-off period

Consumers in the European Union or European Economic Area have the mandatory rights provided by applicable consumer law. Link’s current Sold Through Link terms provide EU consumers with a 14-day cooling-off period from receiving access to or delivery of the purchased product.

To exercise the cooling-off right for a Sold Through Link transaction, the customer should use Link Customer Support and state “cooling-off period” as the reason: https://support.link.com/questions/requesting-a-refund-for-a-sold-through-link-payment

Customers may also contact info@thebestviewpoints.com for product-level assistance, but Link handles the transaction and return of funds for Managed Payments purchases.

Nothing in these terms limits a longer or stronger mandatory right provided by the law applicable to the customer.

10. Refunds, faults and non-delivery

In addition to applicable cooling-off rights, customers retain mandatory rights when digital content or a digital service:

  • is not delivered;
  • is materially different from its description;
  • is corrupted or cannot be accessed despite following the supplied instructions;
  • contains a legally relevant fault; or
  • is delivered later than agreed.

Customers should contact info@thebestviewpoints.com promptly and include the order number, Google-account email and a description or screenshot of the problem. We will normally first attempt to restore access, correct the fault or redeliver the material without charge.

Refund eligibility and transaction handling are also subject to Link’s current purchase-protection and refund rules. If our voluntary policy is more restrictive than a mandatory law or an applicable Link protection, the mandatory law or applicable Link protection prevails.

When a full refund or valid withdrawal is completed:

  • the personal-use licence ends;
  • the customer’s Google map permission is removed; and
  • the customer must stop using and delete the instruction PDF and any unauthorised copies, insofar as permitted by applicable law.

A refund does not remove rights or obligations that by their nature survive termination, including intellectual-property protections and mandatory consumer rights.

11. Google and other third-party services

The map depends on Google My Maps, Google accounts and related Google services. Google is an independent third-party service provider and its own terms, privacy practices, technical limitations and account rules apply.

We cannot control temporary Google outages, account restrictions, application changes or the permanent discontinuation of Google My Maps. During the guaranteed three-year period, if Google My Maps becomes permanently unavailable or materially unsuitable, we will make reasonable efforts to provide the core product through a reasonable alternative format or service.

This third-party dependency does not remove any mandatory remedy the customer may have if the purchased product cannot be supplied as agreed.

12. Accuracy, activities and safety

Stockholm changes continuously. Businesses close, opening hours and prices change, routes may be altered and seasonal conditions can affect access. Customers should verify time-sensitive information directly with the relevant operator before visiting.

Walking, hiking, swimming, skating and other outdoor recommendations are provided for general inspiration. Customers remain responsible for assessing current weather, ice, trail, traffic and safety conditions and for using suitable equipment and official navigation where appropriate.

The product does not replace professional medical, safety, legal or navigation advice.

13. Liability

Nothing in these terms excludes or restricts liability or consumer remedies that cannot lawfully be excluded or restricted.

To the extent permitted by applicable law, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was made, or for problems caused solely by the customer’s incompatible equipment, incorrect Google-account details, breach of these terms or failure to follow reasonable instructions.

14. Privacy

Personal data used for payment, delivery, Google access, support and optional marketing is handled as described in our Privacy Policy. Stripe/Link and Google also process data under their own privacy notices.

Newsletter subscription is optional and is not required to purchase or use the map.

15. Complaints and disputes

Please send product complaints to info@thebestviewpoints.com. We will attempt to resolve complaints directly and within a reasonable time.

Consumers may be entitled to refer an unresolved dispute to the Swedish National Board for Consumer Disputes:

Allmänna reklamationsnämnden (ARN)
https://www.arn.se/

These terms are governed by Swedish law, without depriving a consumer of mandatory protections available under the law of their country of residence. Disputes not resolved through agreement or an applicable alternative dispute-resolution body may be determined by a competent court.

16. Changes to these terms

The version in force when the customer purchases the product applies to that purchase. We may update these terms for future purchases or when required by law, technology or service-provider changes. The effective date appears at the top of the page.